Condition grades explained

Every used device is inspected and graded by hand before it is listed. The grade describes cosmetic condition — every device we sell is fully functional, whatever its grade.

Like New

Trade: Grade A+

Like new, no visible marks

Battery health 95% or higher

Excellent

Trade: Grade A

Near perfect, faint signs of use

Battery health 90% or higher

Good

Trade: Grade B

Light scratches, no cracks

Battery health 85% or higher

Fair

Trade: Grade C

Visible scratches and scuffs

Grade D

Trade: Grade D

Heavy wear, glass may be cracked

What every device gets

Functionally tested before listing
Graded by hand, with its own condition notes
Battery health measured and published

Used and refurbished devices carry our 90-Day Limited Warranty. See our Returns and Refunds policy for sending something back.